The Indulge Sandwich Bar Website Terms and Conditions
These terms and conditions apply to the website https://indulge-derby.co.uk (the “site”). Please read this statement carefully. If you do not wish to be bound by these terms and conditions then you should not use this site.
In these terms and conditions (“conditions”) the following words and expressions shall have the following meanings:
- The customer, you, your: means you, the customer, who buys the products from Indulge Sandwich Bar
- COMPANY, our and we: means Indulge Sandwich Bar
- products: means the products supplied by Indulge Sandwich Bar to the customer
- web site: means the web site https://indulge-derby.co.uk.
1. Order and acceptance
These terms and conditions apply to all website orders for the supply of products by the COMPANY to the customer. All orders for the products shall be deemed to be an offer by the customer to purchase the products in accordance with these terms and conditions. The acceptance of orders for the products shall be at the entire discretion of Indulge Sandwich Bar. Our acceptance of an order occurs when you receive an on-screen message confirming your order has been placed at which point, your contract with the COMPANY is made and up until this point, we may decline to provide you with the goods without giving any reason.
Any goods displayed or provided on this site are done so on an “if available” basis. Unless stated in writing, the prices quoted by the COMPANY on the web site are inclusive of VAT. The price of the products will be as quoted on the site at the time you confirm your order (by clicking the Place Order button) subject only to any inadvertent technical mistake which we shall not be liable for.
Online credit card payments are secure. You must to be the owner of the card you are using. On submitting your order details, you are making an offer to us to purchase the product(s) you have specified in your order form.
4. Collection times
We always aim to provide the best food collection service possible our system allocates a 30 minute timeslot for collection. Unfortunately things don’t always go to plan, occasionally preventing us from achieving this. It is the responsibility of the customer to ensure that they are available to collect the products at the requested time.
5. Delivery times
We aim to provide the best food delivery service possible our system allocates a 30 minute timeslot for delivery. Unfortunately due to traffic conditions, waiting when delivering Etc.. things don’t always go to plan, occasionally preventing us from achieving this.
6. Return, refund and cancellation
We reserve the right to refuse your order should it be necessary. In the event of the COMPANY needing to issue a refund we will endeavour to credit your account within 7 – 10 working days. Once an order has been successfully transmitted to store, it is not possible to cancel the order.
7. Offers, promotions or discounts
In-store offers, promotional or discounts cannot be used in conjunction with the website. Online discount vouchers may be available from time to time. Online discount vouchers are only redeemable online via the website.
9. Limitation of liability
To the fullest extent permitted by law, the COMPANY excludes all liability arising out of its supply of the products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with delay beyond the estimated time of collection or delivery; any circumstances over which the COMPANY had no control of the consequences and which the COMPANY could not avoid by the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by the customer or others in any event, the COMPANY’s liability to the customer will not exceed the total price charged for the relevant items nothing in these conditions shall affect the statutory rights of the customer hypertext links in this site will lead to websites which are not under the control of the COMPANY. The COMPANY accepts no responsibility or liability in respect of the material on any website which is not controlled by the COMPANY. The COMPANY has taken every care in the preparation in the content of this site. The COMPANY disclaims all warranties, express or implied, to the fullest extent permitted by law, as to the accuracy of all information contained herein these exclusions of liability shall not apply to any damages arising from death or personal injury caused by the fraud or negligence of the COMPANY.
Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the WEB SITE. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.
We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts:
Indulge Sandwich Bar
59 Merchant Street
Tel: 01332 365 329
We do not guarantee that this web site will be compatible with all customers software.
The COMPANY owns the copyright in all materials on this site, which may not be used, downloaded, copied, reproduced, republished, posted, broadcast or transmitted. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.
1. Security of your Personal Information
The COMPANY is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not store sensitive information (i.e. Credit Card details) in any format on our servers.
3. Personal information
In order to process your order or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, email address and telephone number.
We may use this information to respond to your requests, or to contact you via mail, email or phone to inform you of new products, services or promotions we may offer. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order or manage interactive customer programs.
4. Accuracy of collected data
The COMPANY will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by the COMPANY in connection with the operation of this Site.
No information may be submitted to the COMPANY by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.
Indulge Sandwich Bar
59 Merchant Street
Tel: 01332 365 329